COVID-19

Did you know that you can get the vehicle you want without ever leaving the comfort of your own home?

We are closely monitoring the rapidly developing coronavirus situation. We are fortunate to be part of the digital era within the auto industry, as there are some obvious benefits of being one of the few dealerships in Saskatchewan equipped to do "at-home delivery." We are not reliant on in-person test drives, and we can serve your needs just as effectively online and on an at-home basis!

Here are some of the additional steps we’re taking to keep everyone safe:

  • Apply Online or Over the Phone
  • View inventory from your own home.
  • Video Walkaround presentations of vehicles (FaceTime/Google Hangouts/Skype etc.)
  • Review Financial details through Video Conferencing (FaceTime/Google Hangouts/Skype etc.)
  • At-home test drives OR Vehicle prepared at location of your choosing for solo test-drive without Sales Rep if requested
  • Digital Paperwork Process
  • Increased detailing attention before and after vehicle contact with any staff or customer
  • It's our mission to still deliver an extraordinary experience. To do this, we've made it possible for you to pick a car online, get approved, and get it delivered to your door for free.

    At all O'Brians locations, we've been taking extra precautions surrounding the cleaning of our vehicles to ensure business, as usual, can continue for customers just like you - worry-free. And, we offer a 5-day or 500km vehicle exchange policy allows you to “Be Sure” that you have chosen the right vehicle.

    In times like this, you have to plan for the worst. In order to ensure your safe amidst the uncertainty over the next few months, we provide everyone with complimentary one-year insurance. You get sick, have an accident, become unemployed and you are covered. Conditions apply.

    So, pick a car and get approved 100% online. We offer the lowest payments and interest rates in Canada. Plus, with up to 6 months no payments and cash-back available on approved credit, there has never been a better time get behind the wheel of a new-to-you vehicle. Click here to get approved. It's free to apply and there's no obligation to buy.

    Talk soon and stay safe,

    The O'Brians Team
    (306) 523-5825

    Frequently Asked Questions

    Cleaning & disinfecting

    The health and safety of our customers and staff is our top priority, and to support this, we disinfect and clean high-touch surfaces after every customer interaction.

     

    While we’ve always maintained a daily cleaning schedule for our stores, we’re also following the recommended guidelines from the Public Health Agency that go above and beyond our usual daily cleaning and hygiene process, and actively monitor the Public Health Agency’s guidelines for any additions or changes.

    Following Public Health Agency sanitization guidelines, we disinfect 15+ touchpoints on our cars before and after customer test drives. Those touchpoints include: outside & inside door handles, all buttons on the driver’s side door, steering wheel, gear shift, hood latch inside, trunk latch outside, seatbelt fastener, keys/fobs, instrument panel, center console, gas cap latch, seats, driver’s floor mats, and all other interior buttons.

    Social distancing at O’Brians Automotive

    Many of our locations must limit the number of people who can be inside our stores at one time. To help reduce wait times, we encourage you to make an appointment and to consider limiting the size of your group.

    Physical distancing is a priority. Furniture, workstations, and marked areas are arranged for you and our Representatives to stand at a 6-foot distance, and we are a handshake-free environment. We continually monitor Public Health Agency guidelines and adjust our policies as needed to comply with those guidelines.

    We are committed to doing the right thing, especially when it comes to your well-being. We follow recommended guidance from the Public Health Agency regarding cleaning and hygiene for both our facilities and vehicles.

    At this time, we are allowing test drives both with and without a Representative, at the customer's discretion. Once your test drive is over, we’ll be ready to answer any questions you may have if you’d prefer to go without one of our representatives.

    You’ll need to bring the following required items to your test drive:

    • Driver's license
    • Proof of Income
    • Treaty Card (If applicable)
    • Trade-In
    • Pre-Authorized Debit Form/Direct Deposit Form

    We’ve designated areas in our stores that adhere to social distancing guidance for paperwork signing. Our Representatives review each document with you from a 6-foot distance. 

    Health precautions

    We are not requiring, but encouraging customers to wear masks while inside our stores. This is to support the health and safety of all customers and our Representatives. We will continue to monitor our local government and follow their advice/rules put in place.

    All O'Brians Automotive Representatives are required to conduct a daily health self-screening prior to coming to work at a O'Brians Automotive store or office.

     

    Representatives may come to work at a O'Brians Automotive store or office location if they pass their screening(s). If not, they are asked to stay home until they can pass the screening. If quarantined, Representatives can return to work at a store or office once their quarantine is over and they pass their self-screening.

    Store availability & appointments

    Yes, all of our stores are currently open.

    Yes. If the status of your appointment needs to change, you will be immediately notified. If you'd like to cancel or reschedule your appointment, contact us at 306-523-5825.

    We understand your concern. We’ve put significant measures in place to reduce the risk of exposure and further spread of COVID-19 in our stores. Please contact our service department by calling 306-523-5825 and we’ll be happy to assist you or address your concerns regarding our service process at this time.

    Appraisals & selling my car

    Our stores are able to provide in-person appraisal, however we also have the ability to value your trade-in from a distance. If you’d rather do your appraisal from a distance, not a problem! Just let us know when it comes up.

    Copyright © 2020, O'Brians Automotive. All Rights Reserved.